Where is Puffin?
Here at Puffin we like to spread our little wings far and wide. The main office is in London where we've got some extra special views across the river, our Customer services team are based in Harlow and our warehouse operates from Rugby. You can write to us at Puffin Publicity, 80 Strand, London, WC2R 0RL.
FAQ's (or the things people like to ask us, a lot)
All the things you want to know about books and Puffin and publishing and more can all be found in Your Questions
Authors
Information on contacting authors and arranging author visits can be found in Your Questions
Aspiring authors
Unfortunately we can't accept unsolicited manuscripts or submissions at this time and cannot enter into correspondence about unpublished work, for more information please look at Your Questions
Book orders
For all enquiries regarding books you've ordered online contact customer.service@penguin.co.uk
Customer services
For customer service enquires, please contact:
Tel: +0870 607 7600
Email: customer.service@penguin.co.uk
Booksellers
UK - For Puffin publicity enquiries email puffin@penguin.co.uk
If you want some of our Puffintastic posters or items for an event, please ask your sales representative or email puffin@penguin.co.uk
Trade - UK, export and international
For all UK trade account queries, please contact orders@penguin.co.uk
For all export trade account queries, please contact export@penguin.co.uk
For all international trade sales enquiries, please contact internationalsales@penguin.co.uk
We're listening
For all Audiobook enquiries contact audiobooks@penguin.co.uk
Promotions and incentives
If you're interested in using Puffin books as promotions or incentives, visit www.penguinpromotionsfactory.co.uk
Journalists and reviewers
For Puffin publicity queries email puffin@penguin.co.uk
Penguin Careers
Information on all human resource issues email and current job vacancies at Penguin Careers
Librarians and Teachers
For all Puffin Book Club and Books on Demand enquiries please contact PBCCustomerservice@pearson.com
Schools: Puffin Book Club and Books on Demand
Find out how to inspire your pupils to read and how to get £6,000/€8,760 of free books a year for your school through Puffin Book Club
Teachers! Get a 20% discount on all Penguin, Puffin, DK and Ladybird titles with Books on Demand http://www.booksondemandonline.co.uk. Plus there's free school delivery, free gifts online and a dedicated customer service team.
For further information on Puffin Book Club and Books on Demand, please contact:
Email: pbccustomerservice@penguin.co.uk
Tel: 0500 454 444 (UK)
Tel: 1800 340 131 (ROI)
Tel: +800 3382 2833 (International Schools)
Rights
For all Rights information, visit www.penguinrights.co.uk
Permissions
For all permissions enquiries concerning adult's books please contact adultpermissions@penguin.co.uk, for permissions enquiries concerning children's books please contact childrenspermissions@penguin.co.uk.
Give your walls a makeover
We are happy to provide posters free of charge to decorate your classrooms, libraries and other reading areas. Please email posters@penguin.co.uk with your request, stating your name, address and the age group of your class.
DUE TO VERY HIGH DEMAND PLEASE ALLOW 28 DAYS FOR DELIVERY
