Puffin Books: Terms and Conditions

Your use of this website constitutes acceptance by you of the following Terms of Use:

Click here to view Puffin's Text Club Terms and Conditions

Copyright and Trademarks

This Site is owned and operated by Penguin Books Limited ("Penguin") and the information and materials appearing on the Site ("the Content") are displayed for personal, non-commercial use only. All software used on this Site and all Content included on this Site (including without limitation Site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of Penguin or its suppliers and is protected by international copyright laws.

None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the downloading of one copy of extracts from the Site on any single computer for personal, non-commercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. Requests to republish any of the Content and to use quotations or extracts from any books published by Penguin should be addressed to the Permissions Department at the address set out below.

The Penguin and Puffin names and logos are registered trademarks.

Links to third party web sites

The Site may include links to third party Internet websites which are controlled and maintained by others. These links are included solely for the convenience of users and do not constitute any endorsement by Penguin of the sites linked or referred to, nor does Penguin have any control over the content of any such sites.

Price and availability of titles

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this Site, this cannot be guaranteed and price and availability information may change without notice.

Liability disclaimer

The Site is provided by Penguin in good faith but Penguin does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

There is no guarantee that the Site will be free of infection by viruses or anything else which may be harmful or destructive.

To the extent permitted by law, Penguin hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

Changes to these conditions of use

Penguin reserves the right to add to or change these conditions of use and agrees to ensure that a note of the date and clause number of any such amendments will be included as part of the conditions. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access the Site after that time.

User information


Penguin collects information on what pages are accessed or visited by consumers, as well as information volunteered by the consumer, such as survey information and/or site registrations. Penguin uses this information for internal review, in order to improve the content of the Site and to notify consumers about updates to the Site.

Penguin guarantees that if you supply your postal address online you will only be sent the information for which you provided your address but if you do not wish to receive email from Penguin in the future, or if you wish to be removed from mailing lists, please let us know by sending an e-mail or writing to:

Penguin Group (UK)

80 Strand

London WC2R 0RL


» http://www.penguin.co.uk


Posting content

Penguin does not vet and is not responsible for any information which is posted in the Discussion Forum, the Puffin Blog or any other area on the site (together known as the "Public Areas"). Any content, recommendation or other information within the Public Areas is viewed and used by you at your own risk and Penguin does not warrant, in any respect, the accuracy or reliability of any of the information posted in the Public Areas. The views expressed in the Public Areas are those of the individuals and are not necessarily those of Penguin.

Penguin does not moderate content before it is posted but retains the right to delete, move, edit, update or otherwise alter content in any way, at our discretion and without notice.

By posting your comments or materials on the Public Areas, you grant us a non-exclusive, perpetual, royalty-free, world-wide licence to use, reproduce, modify, adapt, translate, publish, distribute and display any content you submit to us in any format now known or later developed. If you do not want to grant us these rights, please do not submit your comments or materials to us.

You may use the Public Areas only to post content that is proper and appropriate to such areas and you must not do any of the following:

  • post unlawful, defamatory, obscene, threatening, offensive, harmful or otherwise objectionable content (this includes text, graphics, video, programs or audio);
  • delete any author attributions, legal notices or proprietary designations or labels in any content that is posted;
  • falsify the origin or source of content that is posted;
  • post content in a language other than English;
  • post content that violates the legal rights of others, in particular, material that contains the intellectual property rights of third parties unless you have obtained all necessary licences and consents to use such content;
  • advertise, promote or offer to sell any goods or services;
  • contribute content with the intention of committing or promoting an illegal act;
  • use inappropriate (e.g. vulgar or offensive) user names;
  • post content that contains viruses or that may damage Penguin's or another user's computer;
  • reveal any personal information about yourself or anyone else (for example, email address, telephone number or postal address).

If you are under 16, please obtain your parent or guardian's permission before you register to post any comments or materials.

Penguin shall be entitled at any time to delete, remove, or suspend the whole or any part of the Public Areas or any content posted on them without notice and without incurring any liability. If you find objectionable or offensive material in the Public Areas please let us know as soon as possible by emailing ReportAbuse@penguin.co.uk.

Puffin Text Club Terms and Conditions

1. Definitions

1.1 Unless the context otherwise requires: "Cellular Network" means networks operated in the UK by O2, Orange, Vodafone, T-mobile, Virgin Mobile and 3; "Cellular Phone" means a digital cellular handset capable of receiving SMS information services connected to one of the Cellular Networks; You means You registered with the text club provided by PUFFIN BOOKS; Registration" means correctly following such process for subscribing to the service as may be published by PUFFIN BOOKS from time to time; "SMS" means a text messaging facility used by PUFFIN BOOKS provide the Service over the Cellular Networks; "the Service" means the provision of information provided by PUFFIN BOOKS and subscribed to by You via Registration.

2. Conditions

2.1 These terms and conditions govern the provision of the Service by PUFFIN BOOKS using the SMS facility of any Cellular Network capable of receiving the Service. These terms and conditions govern the provision of the Service by PUFFIN BOOKS using the SMS facility of any Cellular Network capable of receiving the Service.

2.2 You are responsible for providing and maintaining a Cellular Phone and ensuring connection to a Cellular Network suitable for receiving the Service.

2.3 You warrant that he is the owner or legitimate user of the Cellular Phone which he uses to register for the Service.

3. Duration of term

The Service shall be provided to You from the time of Registration of the Cellular Phone and continue until You unsubscribe from the Service or until PUFFIN BOOKS decides to cease providing the Service to You or generally.

4. Service provisions

4.1 In accordance with the nature of fast moving real-time information and the vagaries of the Cellular Network You acknowledge that PUFFIN BOOKS responsibilities extend only to the provision of best intentions information because it is possible that You may use the Service in a way not contemplated by PUFFIN BOOKS.

a) PUFFIN BOOKS makes no warranties, express or implied, as to the results to be obtained by any person or entity from the use of the Service;

b) PUFFIN BOOKS make no warranties, express or implied, with respect to the fitness for a particular purpose or use of the Service;

c) Puffin Books shall have no liability to or through You for lost profits or consequential loss or damage arising from the use of, or inability to use, the Service for whatever reason.

4.2 PUFFIN BOOKS will use reasonable endeavours to provide the Service and to take reasonable steps to correct any error, omission or mistake in the Service but:

a) PUFFIN BOOKS shall be under no liability for any error in nor for any delay or failure in the transmission of the Service to You;

b) PUFFIN BOOKS do not provide any warranty as to the accuracy and completeness of the information provided through the Service;

c) any such liability as might arise shall be limited to 1.

4.3 Moreover You recognise that the Service may from time to time be adversely affected by local geography, topography and/or atmospheric conditions and/or other causes of interference and/or network coverage of his chosen Cellular Network and/or other event that is outside the control of PUFFIN BOOKS.

4.4 By subscribing to the text club You are opting-in to receive further messages on relevant authors from the Service provided by PUFFIN BOOKS, unless You send an SMS to PUFFIN BOOKS to unsubscribe.

5. Prices

5.1 Sending messages to the Service are charged at Your normal Cellular Network rate.

5.2 Unless stated otherwise You will not be charged by PUFFIN BOOKS for messages You receive from the Service.

6. Warranties and liabilities

6.1 You shall indemnify PUFFIN BOOKS and keep PUFFIN BOOKS indemnified against any claim by any third party alleging loss and/or damage as a result of Your misuse, or inability to use, the Service including but not limited to a breach by You of clause 7 of these terms and conditions.

6.2 Except as expressly provided herein by PUFFIN BOOKS all representations, warranties and conditions whether expressed or implied by statute or common law or otherwise in relation to the Service are hereby excluded to the fullest extent permitted by the law.

7. Data and intellectual property rights

You are not allowed to publish, copy or re-distribute any data from the Service(including without limitation free wallpaper and other offers sent to You via the Service) to any third party. In addition You acknowledge that there are valuable intellectual property rights in and to the data and that the data is not within the public domain.

PUFFIN BOOKS will only keep Your personal data for the purposes of administering the text club, and will delete such data once You ceases to be a member of the text club.

8. Variation

PUFFIN BOOKS may vary these terms and conditions from time to time provided that any such variation is clearly published on the internet.

9. Suspension & termination

9.1 The Service may be suspended or terminated immediately by PUFFIN BOOKS if in their judgement they find You in breach of any of the provisions of these terms and condition

9.2 PUFFIN BOOKS shall be entitled to discontinue the Service without notice to You.

9.3 These terms and conditions will be terminated automatically if PUFFIN BOOKS receives notification from the Cellular Network or Service Provider with whom You are contracted to use the Cellular Phone that the contract has been cancelled

9.4 You may unsubscribe from the Service at any time by correctly following such process for unsubscribing from the Service as may be published by PUFFIN BOOKS from time to time. The benefit of, and the obligation to provide, the Service shall terminate when You correctly unsubscribe from the Service. Currently You shall send a text message consisting of the word STOP to the number 60022 to unsubscribe.

10. Law

These terms and conditions are governed by English law and are subject to the jurisdiction of the English courts.

11. No waiver

The failure to exercise or delay in exercising a right or remedy provided by these terms and conditions or by law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies.